Faqs

Yes. Share your budget, the number of passengers, your luggage requirements, and the type of journey you’re planning. Our team can help you explore suitable available vehicles.

Please contact us to confirm the documents required for your booking. Requirements may depend on your driving licence, residency status, and the vehicle you choose. Confirm your eligibility before finalising your plans.

Ask our team to confirm the minimum age and driving experience requirements for your selected vehicle before booking.

Your quote depends on the vehicle, rental dates, duration, and any agreed extras. Request a quote for your exact requirements and review what is included before confirming.

Please confirm whether a deposit applies to your chosen vehicle. Where required, ask about the amount, accepted payment method, and release or refund process before booking.

Ask for the insurance details that apply to your rental, including coverage, exclusions, and any excess you may need to pay. Review these details alongside your rental agreement.

Please check the mileage allowance for your selected rental and the cost of exceeding it. If you expect to drive longer distances, mention this when requesting your quote.

Share your preferred location and timing with our team. We’ll confirm whether your request can be accommodated and whether any charges apply.

Tell us before booking if you would like to add another driver. Any additional driver must meet the applicable requirements and be authorised under the rental agreement before driving.

Contact our team as soon as your plans change. Extensions depend on availability, and changes or cancellations are subject to your booking terms. Ask us to confirm any price difference or applicable fee before proceeding.

Use the contact instructions provided at vehicle handover. For breakdowns, damage, or accidents, follow your rental agreement and any applicable local reporting requirements.